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Finance | Project Operations, Human Resources, ...
Suggested answer

Prepayment Transactions Missing

Posted on by Microsoft Employee

Hi ,

When i apply for prepayment , i do not see any transactions .Below is the screenshot. The status of the transaction is "Invoiced.

pastedimage1635841129938v1.png

  • Suggested answer
    RE: Prepayment Transactions Missing

    Hi Anubha,

    Could you share screenshot of Prepayment journal you posted ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Hi Ludwig,

    Payment Journal is posted . Still not able to view Pre payment transactions in grid.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Hi Anubha,

    Let us know how things are going and if this fixed your issue or whether you need some additional help/input.

    Many thanks,

    Ludwig

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Hi Ludwig ,

    Sure , Many thanks. Will do the same.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Hi Anubha,

    The prepayment that you have recorded must be paid.

    Only if it is paid you can deduct it.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Hi Ludwig,

    The status is "Invoiced"

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Prepayment Transactions Missing

    Has the prepayment that has been recorded been fully paid and has the payment journal been posted?

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