Deleted a Sales Invoice Incorrectly Nav16

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Hi,

I deleted a Sales Invoice incorrectly in NAV 16 I see the audit trail that the GL still has the invoice amounts posted but what happens once the payment needs to be applied? If I run the Posted Invoices query I can't find any record of the invoice by number or customer. What is a good work around for this?

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Amol Salvi 18,698 on at

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If you deleted invoicd from posted salss invoice screen the also you can find ledger entries of that invoice in Customer ledger entry ,GL Entry . Check in thr ledger tables you should find that

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dkatson 2,263 on at

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Unfortunately standard NAV allows you to delete Posted sales invoice (card) but g/l entries and other entries will exist.

Don't delete posted sales invoice. Use credit memo for that.

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Suresh Kulla 50,269 Super User 2026 Season 1 on at

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Have you deleted the invoice accidently or do you want to intent to delete to remove the entries. If you want to reverse an invoice then you need to use credit memo, but if you accidently deleted an invoice and want to create then you need to do some customization.

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Community Member on at

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Can you remove the ability to delete a posted invoice, to avoid this happening?

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Tharanga Chandrasekara 23,118 on at

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With a very minor customization you will be able to implement this. You might have to talk to your NAV partner about the modification you required. In some of the localizations (Iceland) you have this functionality in-built.

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Hasitha Jayasuriya 645 on at

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Something worth a try

Post the Cash Receipt. Now go to the customer ledger entry and select the Posted Sales Invoice and click "Apply Entries". Now select the the Cash Receipt and click "Post Application"

Please verify my reply if it answered your question. This will help other members of community.

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Community Member on at

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It was an accidental deletion, we normally create a credit memo to reverse posted sales invoices. I can see the GL entries on the balance sheet, I do not have a payment to apply the document to. My current theory is to reverse the GL distribution for the entry and than create a new invoice with the same information so once the payment comes AR will be able to apply the payment.

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D365 business centr... on at

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Hi Ammolh Saallvi,

In this scenario I am using business central how can I get the deleted "posted sales invoice" "id" with data on the PSI screen... it is possible?

For example, I deleted the id "103170" but this id is in CLE, GL Entry, how can I retrieve this "id".

kind regards

Nagarjun

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