Error after cancel the year-end closing

(1) Share

Report

Posted on by Martine Cezanne

Step by Step

1-Year-end closing process 2023 = Voucher RAN-001

2-Transaction 2024 settled with the first close remain settled

3-Cancel the Year-end closing 2023 RAN-001

4-New year-end closing 2023 = Voucher RAN-002

5-Transaction 2024 settled with the first close and it's not possible to settled with new voucher of oppening year.

I can’ settled voucher line with new voucher of opening balance amount. Status of line is “Settled”

I tested to reverse marked transaction but no success.

Message :

Cannot edit a record in General journal account entry (GeneralJournalAccountEntry). The record has never been selected.”

Have you got this problem?

Thanks you very much

I have the same question (0)

All responses (5)

Answers (1)

Sort by

Suggested answer

André Arnaud de Cal... 306,230 Super User 2026 Season 1 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi Martine,

I have never seen anyone settling opening balance transactions. What is the use case for this in your environment?

I think the solution is not designed for settling the opening transactions and the canceling of the year closing is not considering unsettling transactions. Maybe you can unsettle yourself first before reversing the year-end-close.

Was this reply helpful? Yes No
Judy Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi, for the error message, please verify that the voucher line you are trying to settle is associated with the correct voucher and year-end closing process.
Ensure that the voucher number and year-end closing process match the intended transactions.
Hope other experts can suggest on this.

Best Regards,
Judy

Was this reply helpful? Yes No
Martine Cezanne 47 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi Andre Arnaud de Calavon and Judy,

Thanks you for your responses.

@judy,

Voucher line I'm trying to settled is associated with first voucher year-end closing that no longer exists and has been reversed !!

@Andre Arnaud de Calavon

In France, we have in opening transactions, transactions 2023, 2022... that we must settled with transactions 2024.

It's not possible to

It's best practice In France and It's impossible to cancel reconciliation before new year end closing process.

This makes me think that this undo feature is very dangerous but how do other users do it in France ??:-)

Best regards

Martine

Was this reply helpful? Yes No
André Arnaud de Cal... 306,230 Super User 2026 Season 1 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi Martine,

When you explain your scenario, I wonder if this should apply to all accounts or only some. In case you have balances on fixed assets, there might not be a new transaction in the new year related to these assets.

Was this reply helpful? Yes No
Verified answer

Martine Cezanne 47 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi

I have answer to Microsoft Support.

It's not possible to settling opening balance transactions. We can completed opening yean end cloture and not canceled and retry close year in customizing general ledger. Microsoft send error message bt with ISV personnalisation Wa have not message :-(

Thanks you for your help !

Was this reply helpful? Yes No