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Can we configure D365 ONline CRM to talk to Office 365 Online which is on a different tenant ?

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Posted on by ajianil

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Hi

We have a case of D365 Online CRM where EMAIL needs to be configured.

Client has Office 365 Online on a different tenant from CRM

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LuHao 40,872 on at

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RE: Can we configure D365 ONline CRM to talk to Office 365 Online which is on a different tenant ?

Hi ajianil,

In my opinion, this is impossible.

community.dynamics.com/.../dynamics-365-with-exchange-online-in-different-tenant
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AJ-22040756-0 on at

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RE: Can we configure D365 ONline CRM to talk to Office 365 Online which is on a different tenant ?

Hi Partner

Connecting Dynamics 365 (online) with Exchange Online in different tenant is not supported. Here are the reference articles, stating the same

https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn531050(v=crm.8)?redirectedfrom=MSDN

https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/246499/dynamics-365-with-exchange-online-in-different-tenant/736458#736458

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