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Workflow Email Sent Wrong Subject & Content

Posted on by 1,204


we are configuring workflow email for Purchase Requisition line item approval.


Here's email template setting. We have only one email template.

The sent email got wrong subject & with additional content.


How do I troubleshoot this? How to check where the wrong subject & additional content came from?

Thank you.

  • HAIRUL HAZRI Profile Picture
    HAIRUL HAZRI 1,204 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Go to System Administration > Users > {Your user id} > Options > Notifications > Workflow notifications.

    After changing Line-Item Notification type to Individual, the email appeared as expected.

    Naturally need to run the workflow again.

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Hi Hairul,

    Have you tried to debug set breakpoints in the SysMailerNet class? The Subject, body should be set here.

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