Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Unanswered

Workflow Email Sent Wrong Subject & Content

Posted on by 1,204

Hi,

we are configuring workflow email for Purchase Requisition line item approval.

workflow-email-subject-content.PNG

Here's email template setting. We have only one email template.

4454.email-template.png

The sent email got wrong subject & with additional content.

email-sent-content.png

How do I troubleshoot this? How to check where the wrong subject & additional content came from?

Thank you.

  • HAIRUL HAZRI Profile Picture
    HAIRUL HAZRI 1,204 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Go to System Administration > Users > {Your user id} > Options > Notifications > Workflow notifications.

    After changing Line-Item Notification type to Individual, the email appeared as expected.

    Naturally need to run the workflow again.

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Hi Hairul,

    Have you tried to debug set breakpoints in the SysMailerNet class? The Subject, body should be set here.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans