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Finance | Project Operations, Human Resources, ...
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Workflow Email Sent Wrong Subject & Content

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Posted on by 1,214

Hi,

we are configuring workflow email for Purchase Requisition line item approval.

workflow-email-subject-content.PNG

Here's email template setting. We have only one email template.

4454.email-template.png

The sent email got wrong subject & with additional content.

email-sent-content.png

How do I troubleshoot this? How to check where the wrong subject & additional content came from?

Thank you.

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Hairul,

    Have you tried to debug set breakpoints in the SysMailerNet class? The Subject, body should be set here.

  • HAIRUL HAZRI Profile Picture
    1,214 on at

    Go to System Administration > Users > {Your user id} > Options > Notifications > Workflow notifications.

    After changing Line-Item Notification type to Individual, the email appeared as expected.

    Naturally need to run the workflow again.

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