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Workflow Email Sent Wrong Subject & Content

Posted on by 1,204

Hi,

we are configuring workflow email for Purchase Requisition line item approval.

workflow-email-subject-content.PNG

Here's email template setting. We have only one email template.

4454.email-template.png

The sent email got wrong subject & with additional content.

email-sent-content.png

How do I troubleshoot this? How to check where the wrong subject & additional content came from?

Thank you.

  • HAIRUL HAZRI Profile Picture
    HAIRUL HAZRI 1,204 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Go to System Administration > Users > {Your user id} > Options > Notifications > Workflow notifications.

    After changing Line-Item Notification type to Individual, the email appeared as expected.

    Naturally need to run the workflow again.

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: Workflow Email Sent Wrong Subject & Content

    Hi Hairul,

    Have you tried to debug set breakpoints in the SysMailerNet class? The Subject, body should be set here.

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