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Hello-
What happens when you void (instead of processing a return) a matched invoice for inventory? I know we would not be able to match against the receiving anymore. We mistakenly voided the invoice. We would need to enter the invoice in PM instead?
Thanks
Hey again,
As long as your manual invoice matches the one they voided, then the GL should be fine when all is said and done. Just make sure to post all of the GL batches that was made.
Have a good one!
Hi Justin,
Thank you for the response. You are correct, we voided the invoice in PM. I believe what I need to do, as you indicate as well, is recreate the invoice in PM. I assume when you say that we need to fix the PM/GL side of things, you are referring to accrued purchases currect?
Thanks again for the help.
Hello Brownmed,
It sounds like you are talking about a Purchase Order Shipment, which would flow down to Inventory. The only thing that would hit PM would be the Invoice that occurs during the Enter/Match process. Is this what was voided in PM? If so, you can just recreate it within PM and just note what PO it came from.
The rest of the PO process is actually complete when you invoice it, so both POP and Inventory should be good. You will just need to fix the PM/GL side of things.
Let me know if you have any questions.
Thanks!
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