Unable to post a pending invoice under fixed asset module

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Posted on by Claudia_Chan

Hello,

I'm having trouble posting a pending invoice under the fixed asset module. Whenever I try to do so, I receive an error message that says procurement category - PP&E equipment "value model must be specified" & "update has been canceled because of an error". (see below image) I'm not sure why this is the case because I have posted other invoices to the fixed asset module before and did not run into any issues. Your help is much appreciated!

Claudia

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Ludwig Reinhard Microsoft Employee on at

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Hello Claudia,

Can you check your fixed asset groups and whether they have default books/values models assigned?

If those default values are defined, then the error message should disappear.

Please check the FA group linked to the PPE category and update the linkage to the books/value models?

Many thanks,

Ludwig

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Claudia_Chan 20 on at

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Hi Ludwig,

Thanks for the quick response! I checked the fixed asset groups and this is what I see. Is this what you were referring to when you mentioned value models? It looks like those default values are not defined...how should I set these up?

Thank you,

Claudia

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Ludwig Reinhard Microsoft Employee on at

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Hello Claudia,

Exactly.

In your second screenshot the setup of the value models/books is missing.

Can you complete this setup and try posting again?

Many thanks,

Ludwig

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Claudia_Chan 20 on at

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Hi Ludwig,

It worked! Thanks for your help :)

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