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Customer experience | Sales, Customer Insights,...

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Tracked Link Name comes through like this format #5, #1 etc

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Posted on by MikeC282

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So I've got a dilemma. I want to create a report based on link clicked and group distinct emails by url clicked. I don't want to use the URL as it's too long so I thought I'd go with Link Name.

The problem comes when we've added these buttons that go to URLs and the Link name are coming through in hashtags and then a number (e.g. #5) instead of the text of the button. What is going on and how do I fix it?

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