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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Pros and Cons of Creat...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Pros and Cons of Creating New Business unit for a department VS using same business units across

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Posted on by CU27040920-8 3
Hi ,
 
I need help if someone can point me to good lists of PROS and CONS between separate Business unit for a department VS sharing Business Unit for multiple deparments
 
 
# StatusPROsCONS
1Introduce a new Business Unit (Within the Root BU) Recommended1. For organizations that have strict data access policies across lines of business, business units ensure that users can only access the information available to the business unit they're a part. 
2Single BU ????
 

 

 
Thanks for your help!!
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  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    It is recommended to use multiple BUs build structures if you have multiple departments.
    Business units, security roles, and users are linked together in a way that conforms to the role-based security model. Use business units together with security roles to control data access so people see just the information they need to do their jobs.
    1.Single BU:
    PROs: Easy to understand and use for Beginners, with only one BU, no need to consider security settings for data access by users or teams in different BUs.
    CONs: Impacts data security, users may see data outside the scope of work.
    2.Multiple BUs:
    PROs: Users can securely access data in their own business unit, but they can’t access data in other business units。
    CONs: Newcomers may operate in confusion?
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Have there been any updates?
    Please feel free to ask me any questions you may have!

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