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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / CSAT Survey not showin...
Service | Customer Service, Contact Center, Fie...
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CSAT Survey not showing in Bot

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Posted on by Stefan Arnez 5

Hi,

our bot is running in Omnichannel-Chat Widget.
Since the last update the Adaptive-Card for the CSAT-Survey in the Confirmed Success-Topic is not showing anymore, since .svg files are (as far as i know) not supported in Omnichannel Chat-Widget.


-> the new Smiley Icons in Adaptive Card are in .svg format now...

pastedimage1658732688664v1.png

Is there a way to fix this issue?

kind regards 
stefan

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