Hi,
How can i reverse a reminder incorrectly posted to a customer card ?
The entry has been posted as a reminder "debit" customer card instead of a refund.Now i want to reverse this entry,but when i put the reversing entry also as reminder with a credit amount it give as an error saying "amount must be positive in Gen journal line".
Kindly advise
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Hi,
Can you please share the screen shot of entry posted.
Narayan
Hi,
So the payment and a reminder can be applied?
Hi,
When you are trying to credit the same use the document type as payment or blank otherwise NAV will not allow you to do the reversal.
Regards
Narayan Seshaddri
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