Hi,
We have an employee who uses Windows 10 on his laptop, and remotes into NAV which is on a Windows2012 server at a remote location. He is currently having issues with what we assume is the aspect ratio settings, when he is logged in through RDC to the NAV server and prints a document it is zoomed in to the point that it cuts off and a 3rd of the page. We've also noticed his desktop icons are larger than normal.
He does use a larger monitor that he plugs into his laptop and then turns off the laptop display, my theory is that may have something to do with why it is changing.
We have tried unplugging the monitor and restarting in almost every sequence we can think of, nothing has worked. The closest I got was going in and editing the RDC file to lock the aspect ratio to a 4:3 resolution, but that left us with oversized everything in NAV and did not allow him to use the RDC in full screen.
We have many other staff (all of them have Windows 7 if that makes any difference) who do the same thing and do not have this problem.
Hopefully someone can help us out!
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