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Does eConnect 2018 support "multiple bins" invenotory / sales order functionality in GP?

We are 3rd party software company that we integrate with customer's GP system. We have a separate eConnect service that communicates with customer GP system. So would like to know if there are any issues with "eConnect" service where if you enable the "multiple bins", it does not work until if we uncheck the multiple bins.

This is the error I see in the log file. Has anyone seen this type of error?

4/29/2020 1:53:05 PM[Sql procedure error codes returned:

Error Number = 11974 Stored Procedure= taFSServiceCallLine Error Description = Input variable (QTYSOLD) is not supported when multiple bins is enabled

Node Identifier Parameters: taFSServiceCallLine

SRVRECTYPE = 2

CALLNBR = 99999

LNITMSEQ = 49152

Related Error Code Parameters for Node : taFSServiceCallLine

QTYORDER = Note: This parameter was not passed in, no value for the parameter will be returned.

QTYSOLD = 1

NonInventory = Note: This parameter was not passed in, no value for the parameter will be returned.

LINITMTYP = P

Categories:

Microsoft Dynamics GP

Hello,

Multi-bins is supported with eConnect but the stored procedure you are referring to is specific to having Field Service in the installation, my assumption is the same error should not occur if you have Field Service disabled prior.

I am not familiar with your outlined case error nor can I find any mention of it in our past incident db to lend further direction on this touch.

As for open quality issues with the erring proc there are a few that are also FS-specific:

76460: The PRETAXTOT in the SVC00200 when integrating a new line on a Service Call with eConnect (PRETAXTOT and ORIGPRETAXTOT values are set to $0)

70251: Expense entered from the taFSServiceCallLine Stored Procedure puts the wrong value for the ITEMUSETYPE in SVC00203 (When entering in an Expense on a Service Call through eConnect, the SVC00203 has a record inserted with the Item Use Type set to 'C' and not '')

Best Regards,
Jeff Grant
Microsoft Dynamics GP Support

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