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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / WMS - Sales order work...
Supply chain | Supply Chain Management, Commerce
Suggested answer

WMS - Sales order work pick line is blank

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Posted on by Yunus 109
Sales order - Work order created but pick location is showing as blank.
 
Location directive screenshot:
 
 
Query:
 
 
 
 
 
 
 
Work order result:
 
 
 
 
  • Suggested answer
    Danny Bilodeau Profile Picture
    Danny Bilodeau 4,308 Super User 2024 Season 1 on at
    WMS - Sales order work pick line is blank
    Like Siv said in post before, you can add an acceptance to validate that Location Directive.  Or you can click on <Preview> at the bottom of that Location Directive Action query and filter on your item to validate. 
     
    My feeling is that you have the item available for reservation, just not in a Floor Location Profile.   
     
  • Suggested answer
    Siv Sagar Profile Picture
    Siv Sagar 3,719 Super User 2024 Season 2 on at
    WMS - Sales order work pick line is blank
    Hi Yunus,
     
    Please do some acceptances test and if the directives working fine.
     
     
    Regards
    Siv Sagar
     
  • Yunus Profile Picture
    Yunus 109 on at
    WMS - Sales order work pick line is blank
    Hi Kelvin,
     
    Thanks for the response, i have already gone through the provided link before making this post. The provided solution is for put location, where'as in my case it's pick location.
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    WMS - Sales order work pick line is blank
    Hi,
    You can refer to this old thread where users are having the same problem as you: Solved: Work type- Put Location is blank in work, when release to warehouse is actioned (dynamics.com).
    Kindly check the Location directive for the Put Work type in the query. Try to select the criteria from the dropdown (Baydoor). 

    if you have defined for Put work type, location profile Id as Baydoor. You need to map same in Warehouse management parameters> Location types >Final shopping location type = Baydoor. Similarly if put work type location defined as Staging or Packing. You need to add them in warehouse management parameters.

    Best regards,
    Kevin

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