Supply chain | Supply Chain Management, Commerce

WMS - Sales order work pick line is blank

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Posted on by Yunus

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Sales order - Work order created but pick location is showing as blank.

Location directive screenshot:

Query:

Work order result:

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Kevin Xia Microsoft Employee on at

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Hi,

You can refer to this old thread where users are having the same problem as you: Solved: Work type- Put Location is blank in work, when release to warehouse is actioned (dynamics.com).

Kindly check the Location directive for the Put Work type in the query. Try to select the criteria from the dropdown (Baydoor).
if you have defined for Put work type, location profile Id as Baydoor. You need to map same in Warehouse management parameters> Location types >Final shopping location type = Baydoor. Similarly if put work type location defined as Staging or Packing. You need to add them in warehouse management parameters.

Best regards,

Kevin

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Yunus 146 on at

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Hi Kelvin,

Thanks for the response, i have already gone through the provided link before making this post. The provided solution is for put location, where'as in my case it's pick location.

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Siv Sagar 5,268 Super User 2025 Season 2 on at

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Hi Yunus,

Please do some acceptances test and if the directives working fine.

https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/location-directive-acceptance-tests

Regards

Siv Sagar

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Danny Bilodeau 4,918 Super User 2025 Season 2 on at

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Like Siv said in post before, you can add an acceptance to validate that Location Directive. Or you can click on <Preview> at the bottom of that Location Directive Action query and filter on your item to validate.

My feeling is that you have the item available for reservation, just not in a Floor Location Profile.

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