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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AIF Service authentica...
Microsoft Dynamics AX (Archived)

AIF Service authentication issue

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Posted on by BuBbA 107

Hi guys,

We have a webservice available for a partner, this webservice is available through a AIF Inbound Port and uses a HTTP adapter.

The problem:

Our partner claims that they are regularly getting an authentication error, sometimes multiple times in a row, but eventually they get through and the call is processed.

Because they have to retry, their response times have increased, especially if they have to retry multiple times.

Does anyone have any ideas? Could this be a non-Ax issue (network, firewall, ...) ? Can we somehow log this and trace the cause?

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  • Suggested answer
    Deepak Agarwal Profile Picture
    Deepak Agarwal 8,602 on at

    It would be better if you can share the actual error message.

  • BuBbA Profile Picture
    BuBbA 107 on at

    Hi,

    Here is a part of what they send us:

    -<remoteFault xmlns="schemas.oracle.com/.../extension&quot;>

    -<part name="summary">

    <summary>oracle.fabric.common.FabricInvocationException: Unable to invoke endpoint URI "XXXX/xppservice.svc" successfully due to: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized ===== reqeust ======== SOAPAction:"tempuri.org/.../getStockAvailibility&quot; Content-Type:text/xml; charset=UTF-8 Content-Length:1009 <env:Envelope xmlns:env="schemas.xmlsoap.org/.../&quot; xmlns:wsa="www.w3.org/.../addressing&quot;><env:Header/><env:Body><StockAvailabilityServiceGetStockAvailibilityRequest xmlns:tem="http://tempuri.org&quot; xmlns="http://tempuri.org&quot;> <tem:_stockAvailabilityRequest xmlns:dyn="schemas.datacontract.org/.../Dynamics.Ax.Application&quot;> <dyn:BusinessUnitId>232</dyn:BusinessUnitId> <dyn:Country>DE</dyn:Country> <dyn:StockAvailabilityRequestLines> <dyn:StockAvailabilityRequestLine> <dyn:ProductCode>8558AGNGYVZ</dyn:ProductCode> <dyn:SupplierProductCode>8558AGNGYVZ</dyn:SupplierProductCode> </dyn:StockAvailabilityRequestLine> </dyn:StockAvailabilityRequestLines> <dyn:SupplierId>1234</dyn:SupplierId> <dyn:TimeStamp>2017-08-15T16:32:22.000+02:00</dyn:TimeStamp> </tem:_stockAvailabilityRequest> </StockAvailabilityServiceGetStockAvailibilityRequest></env:Body></env:Envelope></summary>

    </part>

    -<part name="code">

    <code>401</code>

    </part>

    -<part name="detail">

    <detail>Unable to invoke endpoint URI "XXX/xppservice.svc" successfully due to: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized ===== reqeust ======== SOAPAction:"tempuri.org/.../getStockAvailibility&quot; Content-Type:text/xml; charset=UTF-8 Content-Length:1009 <env:Envelope xmlns:env="schemas.xmlsoap.org/.../&quot; xmlns:wsa="www.w3.org/.../addressing&quot;><env:Header/><env:Body><StockAvailabilityServiceGetStockAvailibilityRequest xmlns:tem="http://tempuri.org&quot; xmlns="http://tempuri.org&quot;> <tem:_stockAvailabilityRequest xmlns:dyn="schemas.datacontract.org/.../Dynamics.Ax.Application&quot;> <dyn:BusinessUnitId>232</dyn:BusinessUnitId> <dyn:Country>DE</dyn:Country> <dyn:StockAvailabilityRequestLines> <dyn:StockAvailabilityRequestLine> <dyn:ProductCode>8558AGNGYVZ</dyn:ProductCode> <dyn:SupplierProductCode>8558AGNGYVZ</dyn:SupplierProductCode> </dyn:StockAvailabilityRequestLine> </dyn:StockAvailabilityRequestLines> <dyn:SupplierId>1234</dyn:SupplierId> <dyn:TimeStamp>2017-08-15T16:32:22.000+02:00</dyn:TimeStamp> </tem:_stockAvailabilityRequest> </StockAvailabilityServiceGetStockAvailibilityRequest></env:Body></env:Envelope></detail>

    </part>

    </remoteFault>

  • Koen Roks Profile Picture
    Koen Roks on at

    Since I see Oracle / Java in your message I assume you are using a http binding. On the server where iis is running and your webservices are deployed you schould find all authentications that failed in the event log.  (Windows log -> security)

    With that list you should be able to see where the authentication is failing.

    Kind regards,

    Koen

  • BuBbA Profile Picture
    BuBbA 107 on at

    On the server where IIS installed, we can't find any failed audits, so either they are not logged or they are regarded as successful by windows and not by Ax.

    Is there any way to trace something like that? Because we keep pointing to each other.

  • Verified answer
    BuBbA Profile Picture
    BuBbA 107 on at

    Update:

    We have found the problem after analyzing the IIS logs. All the calls that had a 401 - Unauthorized response had been made without credentials. We saw in the logs that the username was empty.

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