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Customer experience | Sales, Customer Insights,...
Answered

Forecast Category field - optionset has reset

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Hi 

Since the opportunity field msydn_forecastcategory appeared recently, I have renamed the optionset values to more suitable names for my customer's forecasting needs. I have just noticed that in the last week the values have been "reset" to the default values.

Can someone please confirm that this is normal, i.e. we should not be customising this field's optionset values as they will be reset at some point? I will not use this field going forward if this is the case.

Thanks
Simon 

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    on at

    HI Partner

    As these option set values are OOB so whenever a patch gets update on the environment, the field might gets reset to its original name.

    You can add the custom values which should not be reset. Renaming an OOB values will have a chances to reset once the org gets an update.

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