Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Answered

Creating Relationship between Workorder table and SLAKPIInstance for field service for Power BI purposes

Posted on by Microsoft Employee

For dashboard purposes I wondering if it is possible to connect the table of workorders and the SLAKPI instances table from window dynamics 365 for the field service.

For anyone who has done this before, I am looking to create a data model in Power BI where I can use the Created on column on Work Orders table, and Succeed on  column on SLAKPI instance for visual and  calculation purposes.

  • Verified answer
    ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: Creating Relationship between Workorder table and SLAKPIInstance for field service for Power BI purposes

    Hi

    Yes. Please follow the instructions in the below link. 

    https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans