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Dynamics 365 Community / Forums / Field Service forum / Bing map in the work o...
Field Service forum

Bing map in the work order and account not identifying the address properly

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Posted on by Saratha 619

I am using Dynamics 365 v9 online version. I have enabled map for work order. Depending upon address, the Latitude and Longitude are not identifying properly for bing map.  Account entity also same problem.  After enter address, I have used "Geo Code" command action.  In this action also, the latitude and longitude are not identifying.  Do I need to do any configuration.

I have followed below link for enabling map and geo code

docs.microsoft.com/.../turn-on-auto-geocoding

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Work Order
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  • Al Iggs Profile Picture
    Al Iggs Microsoft Employee on at

    Hi Saratha,

    can you check your settings in Resource Scheduling>Scheduling Parameters>Connect to maps and Field Service Settings>Other>Auto geo code addresses. If they are properly set, the account should be auto-geocoded. If that still doesn't work, can you share a screenshot that illustrates your problem?

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