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Real time lead socring model goes from Live to Draft mode

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Posted on by ShelleyV

Hi everyone,

Has anyone come across the issue with real time lead scoring models going from Live to Draft mode again. There is no error when publishing and the lead scoring models seems to run in the background. I proceed to test my lead scoring conditions and create a few lead submissions through my real time marketing form. I checked back a few times to see if the incoming leads gets the desierd lead scores. This is were realise that the lead scoring model has gone back to Draft mode, thus not creating any lead scores for my leads. I try to turn the model back on, but it goes back to draft mode.

Anyone who has a clue of why this happens and how to fix this?

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Community member 3 on at

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Real time lead socring model goes from Live to Draft mode

Have been experiencing the exact same issue!
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Haig Liu Microsoft Employee on at

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Real time lead socring model goes from Live to Draft mode

Hi,

I've had a similar situation with journey, after publish journey reverted back to draft.

Re-publishing once at this point will resolve the issue.

It is also recommended that you do not jump to another page until you have finished a publish, which may interrupt the publish.

I hope this helps, but please let me know if you need anything else or if you have any other questions.
thanks,
Haig Liu