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Using Teams for Marketing Events - You do not have an active Microsoft Teams license

Posted on by 545

When I go to an Event and choose Teams, some clients work just fine.  Other clients, I will get a message that says "You do not have an active Microsoft Teams license to stream your event.  Ask your IT admin for assistance, if needed."

I did not see anything in the documentation, did I miss it? Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Docs

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Using Teams for Marketing Events - You do not have an active Microsoft Teams license

    Hey Stephani, for your clients where this message appears, does your user (with which you're logging in) have a valid Teams license? We talk about this right at the top of the documentation.

    pastedimage1616615605348v1.png

    A good way to check is - if you log into Teams using the same credentials - does it allow you to log in, and allow you to create Live Events?

    Thanks

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