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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Using Teams for Market...

Customer experience | Sales, Customer Insights,...

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Using Teams for Marketing Events - You do not have an active Microsoft Teams license

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Posted on by Stephani

When I go to an Event and choose Teams, some clients work just fine. Other clients, I will get a message that says "You do not have an active Microsoft Teams license to stream your event. Ask your IT admin for assistance, if needed."

I did not see anything in the documentation, did I miss it? Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Docs

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ShravanSuri 1,255 on at

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Hey Stephani, for your clients where this message appears, does your user (with which you're logging in) have a valid Teams license? We talk about this right at the top of the documentation.

A good way to check is - if you log into Teams using the same credentials - does it allow you to log in, and allow you to create Live Events?

Thanks

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