Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Using Teams for Marketing Events - You do not have an active Microsoft Teams license

(0) ShareShare
ReportReport
Posted on by 545

When I go to an Event and choose Teams, some clients work just fine.  Other clients, I will get a message that says "You do not have an active Microsoft Teams license to stream your event.  Ask your IT admin for assistance, if needed."

I did not see anything in the documentation, did I miss it? Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Docs

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Using Teams for Marketing Events - You do not have an active Microsoft Teams license

    Hey Stephani, for your clients where this message appears, does your user (with which you're logging in) have a valid Teams license? We talk about this right at the top of the documentation.

    pastedimage1616615605348v1.png

    A good way to check is - if you log into Teams using the same credentials - does it allow you to log in, and allow you to create Live Events?

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans