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Error assigning HR user licenses in Microsoft 365 admin portal

Posted on by 1
Hi
 
I am trying to assign HR licenses (either full or attach) to users and get the below error, regardless of any other D365 licenses the user has assigned to them.
 
This user won't be able to have license assigned because you need to assign more additional services. Please re-assign license in this user's property page.
 
Can anyone please confirm whether there are any pre-requisites for assigning HR licenses, or provide any assistance?
We are using FinOps V10.0.38 (going to V10.0.40 at the moment).
 
 
We are licensed to use FinOps HR module, as below.
 
Any help will be greatly appreciated.
 
Regards
Barry
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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,989 Super User on at
    Error assigning HR user licenses in Microsoft 365 admin portal
    Hi Barry,
     
    The error is coming from the settings for this user in Entra ID. It is not related to the License configuration page in Dynamics 365 itself. I haven't seen this issue myself, so I wonder what additional services are required.

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