Hello,
I am wanting to apply a credit to a customer that is a non-inventory credit to an order that is not in NAV. I do not have a way to apply to orders. Can I create a noninventory charge that is not associated with an order in standard nav? If so, how do I do this?
James
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thanks
Try to post credit to customer using Journals.
yes its requiring that i select a sales order or another document to apply it.
Do you mean NAV requires you to select the sales order before posting?
yes. that is what I want, But NAV is requiring me to apply it to a document.
Post a credit memo to reduce outstanding.
But I do not think that will create the credit to their account.
Select Type as G/L Account and pick the Charges related Account in the Sales Line as shown below.
Do you have any instructions on how to do this?
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