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Customer experience | Sales, Customer Insights,...
Suggested Answer

Send emails to a security group or distribution list

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Posted on by Microsoft Employee

Hi,

I have a requirement to send email to the distribution list [DL]. In my case it is security group.

Can I use segments and journey to send out the emails to a DL ? If yes how ? any links will really help.

Also will I be able to send emails to new members of this group only ?

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  • Suggested answer
    Petit Hibou Profile Picture
    on at

    Hi Satish,

    Segments are built on contacts only. That means you'll need to have all members from you SG added as contacts into Dynamics first.

    There's also a possibility to create a subscription list (analogue to your DL), but I'm not sure if that is relevant.

    It is not clear from your question where this security group comes from.

    There's a bunch of documents on segmentation on Microsoft portal. You can start with this page: docs.microsoft.com/.../segmentation-lists-subscriptions.

    HTH

    BR

    Elena

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