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Service | Customer Service, Contact Center, Fie...
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Post UCI - Dashboard Issue

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Posted on by 655

pastedimage1582005896500v1.png

There is a weird issue with Dashboards. We don't see the dashboard picker at all. The issue is like this:

There are multiple custom dashboards. All dashboards are visible when user language is English. However, when we switch to Spanish, sometimes we see the dashboard picker but most of the time we don't see the picker as shown in the screenshot; irrespective of user security. When all the custom dashboards were disabled, we don't see the picker either in English or Spanish.We should at least see the SSS dashboard name. We have already verified localization in Spanish and all looks good there. Any thoughts?

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  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Post UCI - Dashboard Issue

    Hi partner,

    I also switched my language to Spanish and the dashboard picker is still here.

    pastedimage1582080796168v1.png

    Please try to clear the caches and cookies of browser, if this issue still exists, please raise a ticket to Microsoft Team and let the engineers help you on the server side.

    Best Regards,

    Leo

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