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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / There is no My Apps bu...
Microsoft Dynamics CRM (Archived)

There is no My Apps button

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Posted on by Holly Li 241

We just upgraded from 2011 to 365 on-premise v8.2.2.1. I am trying to look into the My Apps feature but couldn't find it. Under Settings, I have Application, Interactive Service Hub, nothing else. Any help?

Thanks

Holly Li

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  • Holly Li Profile Picture
    Holly Li 241 on at
    RE: There is no My Apps button

    If I try to open the page https://.../tools/AppModuleContainer/applandingtilepage.aspx I am redirected to the main CRM page. Feel like it is a security thing but I am system adm and customizer. Any other settings I can check?

    Thanks

    Holly

  • Holly Li Profile Picture
    Holly Li 241 on at
    RE: There is no My Apps button

    I checked sitemap.xml and the line is there:

     <Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">

             <SubArea Id="nav_interactive_service_hub" ResourceId="Interactive_Service_Hub_SubArea_Title" DescriptionResourceId="Interactive_Service_Hub_SubArea_Description" ToolTipResourseId="Interactive_Service_Hub_SubArea_ToolTip" Icon="/_imgs/InteractiveServiceHub_32.png" Url="/engagementhub.aspx" AvailableOffline="false" IntroducedVersion="8.1.0.0" />

             <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="/tools/AppModuleContainer/applandingtilepage.aspx" AvailableOffline="false" Client="Web" IntroducedVersion="8.1.0.0" />

           </Group>

    Any ideas?

    Thanks.

    Holly Li

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at
    RE: There is no My Apps button

    Hi,

    Please have a look below thread -

    [View:https://community.dynamics.com/crm/f/117/t/236640]

    You need to login XRMToolbox , and open sitemap editor . Download the sitemap xml.  Keep one backup .  Add the XML tag mentioned in the above thread and update sitemap xml.

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