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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Account number for tra...
Microsoft Dynamics AX (Archived)
Suggested Answer

Account number for transaction type Tax does not exist

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Posted on by Nett Chao 22

We found the error when we try to post Tax payment. 

pastedimage1567561199728v1.png

We rechecked the setup General ledger>setup>Tax, it's already setup.  This error is only Jun, for Jan-May we can post the transaction without error.

Do you have any advice?

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Nett Chao,

    You can test if setting up the 'tax' transaction type in the automatic posting accounts in the GL setup section. Please try and do this first in a demo or test environment to ensure that the posting made hits the right accounts.

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,714 Super User 2025 Season 2 on at

    Hi Nett,

    Are you aware of possible changes in the account structures setup which might now exclude the tax account from being an active account?

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at

    Hi Nett Chao,

    Along with what Ludwig Reinhard and André Arnaud de Calavon explained; can you also check if there is any form named Accounts for automatic transactions is available in AX 2012?

    If available; then check if any posting type called 'Tax' is available or not. If this is there, then add that posting type in this form and select appropriate main account for this posting type and then check if this issue is sorted out.

    Best regards,
    Sourav Dam

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • Nett Chao Profile Picture
    Nett Chao 22 on at

    I setup as your advice in a demo and post again, but still shown the same error.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at

    Hi Nett Chao,

    As you mentioned before, from Jan to May you are not facing any such issue while posting. Can you please re-check now as per the following;

    1) Check in Demo environment and post back dated entry (should be any date from Jan to May) and see if you are able to post it or not as you said, problem starts from June. If there is any change in setups, then obviously system will not allow you to post tax entry from Jan to May this time too.

    2) Please check the main account which you are expecting ERP should post the tax entry. Check what is the posting type is selected in main account form for this account. Also re-check in the 'Accounts for automatic transactions' form, what is the posting type you selected for this main account (This is already highlighted by Ludwig and Andre).

    3) Is that main account is missing from the active account structure?

    4) Is that main account is missing from tax setup area in AX?

    Please provide screen shots for -- main account posting type, automatic transaction posting form where you set this account, account structure where you selected this main account (please highlight that account there) and tax setup where this account is available. It will be clear to understand the setup then.

    Best regards,
    Sourav Dam

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • Nett Chao Profile Picture
    Nett Chao 22 on at

    Hi Sourav Dam,

    1. In Demo, the error is only Jun, I've just try to post on Jul-Aug, no error.  (I can't post back dated entry)

    2. Setup as below

    pastedimage1568194515504v1.png
    pastedimage1568194643175v3.png

    pastedimage1568194833214v4.png
    pastedimage1568194915134v5.png
    Let me know if anything was missing.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at

    Hi Nett Chao,

    Odd to say; can you please delete lines in the voucher JV6106095 and re-create again and see if this issue is over or not.

    Best regards,
    Sourav Dam

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,714 Super User 2025 Season 2 on at

    Hi Nett,

    Can you also check if there are Tax transactions created in June where the contents of fields related to the main accounts are different compared to other tax transactions? Is there any tax transaction where on the tax code the ledger posting group is not specified? It could be related to one or a few transactions with different data compared to the other months.

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