When I create Sales Order and post it (using both ship and invoice) and then I try to reverse it (because I have some incorrect data posted) I create a Sales Credit Memo, set Sell-to Customer No. to the customer ID I used when posted, then I select "Get Posted Document Lines to Reverse" to choose same items that are in the order. After I post the Sales Credit Memo, when I go to customers list and click on the customer, the fact box on the right says this customer has 1 posted shipment, 1 posted invoice, 1 posted return receipt and 1 posted credit memo.
Is there any way I can prevent the system from not keeping tracking information that keeps logging when you try to reverse posted sale order, posted sale invoice, posted sale shipment, etc...?
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