Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Do we have any method for migrating Routing Rule Sets to another instance other than solution deployments in Customer Service Module ?

Posted on by 15

Do we have any method for migrating Routing Rule Sets to another instance other than solution deployments in Customer Service Module ?

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Do we have any method for migrating Routing Rule Sets to another instance other than solution deployments in Customer Service Module ?

    Hi,

    Deploying routing rule set through solution is most preferred and recommended way.

    Have you tried exporting the Routing Rule Set from advanced find and import it into your target instance?

    Try configuration migration tool to migrate Routing rule sets.

    Configuration migration tool can found in SDK.

    You can write your own console application to migrate to target instance using c# code

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans