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Customer experience | Sales, Customer Insights,...

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Real-time marketing contact fields blocked on the Segment designer

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Posted on by University

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Hi,

I try to create segment in Real-time marketing tool.

I am system administration but even my role I cant use security fields in segments.

I have add also myself to Field security profile (have all access these fields) , but it didn't change situation.

How I can activate these fields to my segment?

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Leah Ju Microsoft Employee on at

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Hi，

Same situation as you.

In fact, I added not only the admin user, but also the Marketing-related service users, but none of them work!

So I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs

If you are in a hurry to use the column , perhaps consider removing the column security property.

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