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Hello All,
In crm instance i have created routing rules to Automate the case for route to it's correct queue.
But i noticed some thing that after creating the case(with click on "Save")button only after 1 mintues it's automate routed to queue according to it's condition even i not click on "Save & Route" or "Applying routing rule" or "Add to Queue" button.
So i want to know that i'ts oob behaviour?
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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