Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

Customers from a merger that have extended warranties

Posted on by 5

My company merged with another company that offers warranties on their product.  The products they sell have a serial number associated with them.  Any suggestions on how to get the serial number information into GP (they were on AX) efficiently?

Thanks.

Categories:
  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Customers from a merger that have extended warranties

    You need to populate the IV00200 table. This table has a small number of fields. You will also need to flag the item master(IV00101) to track by serial number. I believe SmartConnect from eOne allows you to import serial numbers.

  • Suggested answer
    RE: Customers from a merger that have extended warranties

    (Edited) - misunderstood question/issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans