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Deactivate automatic booking end time update upon marking bookings as "Completed"

Posted on by 30

Hello everyone,

How can I deactivate the booking end time to not change to the current time when I'm changing the booking status to completed? Most of us changed the status until the end of the day and it's kinda annoying that we keep on changing the end time. 

I could not find a way to disable this feature out-of-the-box, if anyone knows a workaround, please advise.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Deactivate automatic booking end time update upon marking bookings as "Completed"

    Hi Everyone,

    This is now resolved.

    I made a workflow and somehow it works.

    Thanks for your suggestions.

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Deactivate automatic booking end time update upon marking bookings as "Completed"

    Hi Kimberly.

    It is not recommended to edit the Field Service plugins. Instead, I suggest you work with another approach. How about adding JavaScript to keep the original end time on the mobile app?

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: Deactivate automatic booking end time update upon marking bookings as "Completed"

    Hi Kimberly Claire Mata,

    You need to connect the plugin registration tool to your environment. Select Display by Entity from the view menu.

    pastedimage1665645592575v1.png

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • RE: Deactivate automatic booking end time update upon marking bookings as "Completed"

    hey Abdul Wahab , where can I find the screenshot that you sent in Dynamics?

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: Deactivate automatic booking end time update upon marking bookings as "Completed"

    Hi Kimberly Claire Mata,

    It may be achieved by disabling one of the below steps but you need to check/verify it in detail.

    pastedimage1665643863792v1.png

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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