Hi,
My client would like the bookings to be synced with resources outlook calendar. I wonder it is possible through configuration? There was a feature available in system settings where we could enable booking sync to outlook. I wonder if it is still supported with Dynamics 365 UCI client?
Also I read something like new release for Dynamics 365 URS will be supporting for outlook appointment data will ync into schedule board. I wonder this is available now?
And finally will above be supported if the resource is of type contact instead of user?
Thanks
Hello Umer,
From April 01, 2021, Appointment scheduling with Universal Resource Scheduling has been deprecated. For more information, see the deprecation notice- Feature deprecations for Universal Resource Scheduling | Microsoft Docs
The new method of including appointments in resource scheduling, without needing corresponding bookings- Appointments included in resource scheduling in Dynamics 365 Field Service | Microsoft Docs
Regards,
venkatesh N
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