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Dynamics Marketing Customer Journey Emails not sent

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Posted on by Priya k

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Hi:

There is a simple customer journey from a lead to opportunity and it sends out a marketing email once a form is submitted.

The Journey has expired and it was rebuilt again. Ever since then the Marketing email would not get sent.

The from address of the email is a email@domain.com and it has a file attachment.

Any help is appreciated!

Thanks.

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Nya 29,064 on at

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Hi,

As customer journey can only process contacts and marketing emails does not support to be attached with files, I’d like to know what “customer journey from a lead to opportunity” means and how the file attached to the email.

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