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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Hot Fix for make Custo...
Microsoft Dynamics NAV (Archived)

Hot Fix for make Customer-Summary Aging report(=105) and Vendor-Summary Aging(ID=305) in NAV 2009 R2 RTC

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Posted on by Lam Ngoc Bich Ly

Hi all,

When I make  Customer-Summary Aging report (ID=105)  and Vendor-Summary Aging report (ID=305)  with NAV 2009 R2 RTC ( not classic), only customers whohav total balance>0 are listed. However with NAV 2009 Clasiss, customers are listed  fully even with customer who has total balance=0.

I want to fix this bug so that RTC output report same as Classis but I cannot find out information for this hot fix.

Please show me if you know about this bug.

Thanks and Best Regards,

Ly

*This post is locked for comments

  • TWBlaisdell Profile Picture
    TWBlaisdell on at
    Re: Hot Fix for make Customer-Summary Aging report(=105) and Vendor-Summary Aging(ID=305) in NAV 2009 R2 RTC

    Hello Ly,

    Thank you so much for the follow-up.  I hope this gets rectified in a timely fashion for you.

    Best Regards

    Tom

  • Lam Ngoc Bich Ly Profile Picture
    Lam Ngoc Bich Ly on at
    Re: Hot Fix for make Customer-Summary Aging report(=105) and Vendor-Summary Aging(ID=305) in NAV 2009 R2 RTC

    Hi  Tom Blaisdellr,

    Thanks for your information.

    I have submitted issue through a Partner Source support case.

    Best Regards,

    Ly

  • TWBlaisdell Profile Picture
    TWBlaisdell on at
    Re: Hot Fix for make Customer-Summary Aging report(=105) and Vendor-Summary Aging(ID=305) in NAV 2009 R2 RTC

    Hello Lam Ngoc Bich Ly,

    Thank you for posting on the Microsoft Community Forum.  

    I have completed research and found that development appears to have fixed the issue. However, the correction is treated as a Service Pack fix so the changes are not released yet.  

    I would highly recommend contacting your partner. Explain to the partner that the issue can be submitted to Microsoft. In their communictation, please have them reference Issue ID # 244312 - "Customer line is not being printed on RTC version of the report 105 - "Customer - Summary Aging"".  Changes will exist for the related Report 305 - Vendor Summary Aging, as well.

    If you are a Partner, then please directly submit the issue through a Partner Source support case. Issues in the software are not chargeable cases, so the billing of the case should be backed out.

    Thanks again for posting on the Forum.

    Best Regards

    Tom

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