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Finance | Project Operations, Human Resources, ...
Answered

Purchase Order Approval - Majority Must Approve

Posted on by 50

We have assigned PO workflow approval step to 3 approvers and set majority must approve.

Result from testing: After submit, stated assign to 3 approvers. After one of the approvers approved the workflow, workflow status become "Completed" and doesn't require further approval although majority must approve (that means at least 2 approvers need to approve).

I refer to Help in F1 and confirm that 2 out of 3 need to approve in this scenario.

Has anyone encountered this issue before? Or any suggestion solution for this?

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  • lly Profile Picture
    lly 50 on at
    RE: Purchase Order Approval - Majority Must Approve

    Hi Derek Albaugh,

    Yes, the specified approvers also the workflow manager for the PO approval workflow.

    Workflow completion policy work fine after change the manager.

    Thank you.

  • Verified answer
    RE: Purchase Order Approval - Majority Must Approve

    Are any of the specified approvers also the workflow manager for the PO Approval workflow?

    If so, when that approver, who is also the WF Manager, approves the PO, it is automatically given 'Completed' status, regardless of what other steps or setup is on the workflow.

    This is why we do not recommend having approvers that are also assigned as the Workflow manager of the workflow type.

    Thanks

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