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Customer experience | Sales, Customer Insights,...
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Sales Order - Preventing incorrect items on Sales Order

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Is anyone aware of a solution to prevent incorrect Release Products(Items)  being added to a sales order for certain customers, or to only allows Release Products(Items) to be sold to certain customers.

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  • Verified answer
    Charan Raju C R Profile Picture
    7 Moderator on at

    There is no out-of-the-box configuration to achieve this requirement. You need to customize by introducing a new table to capture customer, item and allow/prevent  information, followed by applying lookup filter on item field in order product entity forms.

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