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Finance | Project Operations, Human Resources, ...
Suggested Answer

Is there a way to view unsettled payments in A/R

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Posted on by 10

I sometimes forget to settle a payment made to a customer in A/R.

At the end of the month I run the aged debtors report with shows unsettled payments as a minus balance against a customer, however I'd like to just see the customers that have unsettled payments. 

Is there a way I can run a report to just see these customers who have a payment against them, but it has not been settled?

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Are you operating AX2012 or D365FO?

    Best regards,

    Ludwig

  • Zoe302 Profile Picture
    10 on at

    D365FO

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    4,534 User Group Leader on at

    Hi Zoe,

    You can check the payment unsettled from the Customer transaction but it will be customer-specific.

    But you can create the custom inquiry report without customization by just adding few filters on customer transactions and adding the same on Workspace.

    Please follow the method provided in below blog:

    dynamics365finance.wordpress.com/.../

    Let us know if this helps.

    Thanks,

  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    Yes you can get with a Trick.

    Step-1: Navigate to Any customer > Click on Transactions > Insert Customer Account and Transaction type column > Filter Open only

    Step-2: Right click on browser tab > Duplicate the tab

    Now Duplicate tab will have Open transactions from all the customers not from specific , filter only Payments

    Step-3: Extract in Excel

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