web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Delete a recreate a lead
Customer experience | Sales, Customer Insights,...
Answered

Delete a recreate a lead

(0) ShareShare
ReportReport
Posted on by CU29070513-2
I can we delete a lead and create the exact one again in dynamics 365 sales? 
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Delete a recreate a lead
    Hi Partner,
    Of course.
    In the Lead form and view, you can see 'New' and 'Delete' buttons on the ribbon.
    One caveat: you need to make sure you have permission to operate on the lead entity.
    --The 'Check Access' button help you check your privileges on the current entity(lead):
    1)If you want to create leads, you must have 'user' level privilege at least:
    2)Deleting leads:
    The "User" level of permissions can delete leads created by yourself;
    Higher level permissions can delete leads created by others.
    If you need to change your permissions, you can edit the permissions on a security role and make sure that the security role is assigned to a certain user (you).
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Delete a recreate a lead
    Hi Partner,
    Has the issue been resolved?
    Have there been any updates? Please feel free to ask me any questions you may have!
    If it has been resolved, can you mark the response as an answer?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 138 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 107

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 89

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans