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How to change widget format?

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Posted on by 157

Hi there,

I would like to know how can I change the chat link as it appears quite large on the website.

2022_2D00_06_2D00_15-13.09.24-www.loveitcoverit.com-e45167cfdc0e.png

At the moment the "Title" is required, but the subtitle not.

Is there a way to keep just the image with the chat balloons instead of with the text on the side?

Thanks

  • ffas Profile Picture
    ffas 157 on at
    RE: How to change widget format?

    Hi Leah Ju,

    Thank you for your reply.

    I used some of the custom attributes, but would be great is to  customize the widget, specially the size, which covers a big part of the content on mobile devices.

    Such an expensive tool and missing primary features.

    Thank you for your feedback.

    Kind regards,

    Fernando

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to change widget format?

    Hi ffas,

    Unfortunately, it seems that you can't achieve it.

    Based on the following document, you can hide all chat widget by using data tags:

    Customize live chat widgets using data tags | Microsoft Docs

    Or you can create your own custom live chat widget:

    Develop a custom live chat widget | Microsoft Docs

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