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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Old case suddenly show...
Service | Customer Service, Contact Center, Fie...
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Old case suddenly showing on dashboard

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Posted on by Svr1988 5

An year old case that was resolved suddenly comes up on the dashboard for the user. Nothing in audit history as well that can help me understand why it came

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  • gisiquei Profile Picture
    gisiquei on at

    Hi there, I would check which are the criteria defined in the view set to be used in the affected dashboard .

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