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Dynamics 365 App for Outlook Error

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Posted on by Dale.Brunner

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Hi all,

Since two weeks some users get the error message below, when they try to start the Outlook Add-In.

The login still works, but after that the error message appears.

We have checked and updated the TLS, unfortunately without success.

As mentioned above, not all users are affected.
Do you have a solution suggestion?

Thanks & Regards

Dale

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Tyson Bosse on at

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Hello Dale,

This is an Office Add in error and not a Dynamics 365 Add-in error. I would check, do other office add-ins show the same error? I would suggest opening up a support ticket with the Office support team to dig into the error further.

Thanks,

Tyson

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