Looking for some best practices regarding Warranty cost accounting. Typical scenarios that we have are that we create a return order and either scrap at place or make an item arrival with inspection. When the item is under warranty we either send the customer a replacement item or issue Credit. Depending each of these options we want to take the Cost as warranty cost on the warranty account. Currently we are using a financial Dimension /Purpose/ with values such as Warranty and Goodwill and Allocations on main account to allocate the cost. I am also aware of allocation journals but we prefer Main account allocations between these Both as it affects the posting directly on the voucher. My question is if there is any other way, better way of handling this and getting a correct cost accounting.
We are not using commerce, and not using the Warranty functionality in Product information management as i cannot fint that this affects Account postings.
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