web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Cost Accounting for Warranty -

(1) ShareShare
ReportReport
Posted on by 8
Hello,
 
Looking for some best practices regarding Warranty cost accounting. Typical scenarios that we have are that we create a return order and either scrap at place or make an item arrival with inspection. When the item is under warranty we either send the customer a replacement item or issue Credit. Depending each of these options we want to take the Cost as warranty cost on the warranty account. Currently we are using a financial Dimension /Purpose/ with values such as Warranty and Goodwill and Allocations on main account to allocate the cost. I am also aware of allocation journals but we prefer Main account allocations between these Both as it affects the posting directly on the voucher.  My question is if there is any other way, better way of handling this and getting a correct cost accounting. 
 
We are not using commerce, and not using the Warranty functionality in Product information management as i cannot fint that this affects Account postings. 
 
Kind regards 
Fredrik 
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 591

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 550 Super User 2026 Season 1

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 543 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans