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0,00 customer invoices apears in Open Transactions

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When posting a 0,00 customer order invoice, the inoice is automatically settled but the invoice still apears on the Open Transacions list.

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi,

Which list you are talking about? can you share the screen shot please?

I have tested in standard, the transactions are showing in closed filter.

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Community member 6 on at

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My expectation is that invoices with a zero amount should not be shown in report "Open Transactions".

Invoice:

Settlement details (automatically done by D365):

Open Transactions:

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André Arnaud de Cal... 301,146 Super User 2025 Season 2 on at

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Hi Wil,

The Settlement field on the customer transaction is an indication that settlement is allowed. It is not a status field. In case there is a value in the field Closed date, then it will recognize the transaction as closed. You will need to include this transaction in a settlement action or you can add a filter range on the report query (Records to include) before printing the report.

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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Hi,

Can you please check if these there is any customization or localization.

We had this issue once in Turkish localization.

Normally this should not be seen in open transactions.

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Community member 6 on at

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Hi all,

Besides in a customer enviroment i also tested it in a Contoso company with version *.37 and with both salesorder and free text invoice type:

Field "ClosedDate" is filled and that means that the transaction is full settled!

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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Hi,

Do you post with a zero amount value?

Do you also see on the open transactions form or just in the report?

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Community member 6 on at

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Invoice is posted with 0,00 amount and as you can see in the Invoice Journal screenshot below the amount field is also filled with 0,00. So everything seems normal except Open Transactions report.

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