Dynamics Community Forum Thread Details

Product receipt Cancellation with no Voucher reversal

I have encountered a somewhat unusual scenario and would appreciate your expert opinion on how to proceed.

We had a Purchase Order (PO-12344) for which the Product Receipt was posted. At the time, the system was configured to create ledger vouchers upon product receipt posting, so a voucher was generated, impacting one of our ledger accounts (e.g., 410102).

However, according to our standard process, vouchers should not be created at the product receipt stage. Realizing this, we corrected the setup by disabling the option to post to the ledger during product receipt.

After this change, we cancelled the product receipt, expecting it to reverse the original accounting impact. Unfortunately, no reversal voucher was created, likely because the posting option was already disabled at the time of cancellation. As a result, the original impact on account 410102 remains, and the system has not neutralized the ledger effect of the product receipt.

Summary of Events:

PO-12344: Product Receipt posted → Voucher created → Account 410102 impacted
Voucher posting setting disabled (to correct the configuration)
Product Receipt cancelled → No reversal voucher generated
Current issue: The ledger impact (account 410102) is still active and not reversed

We are now unsure of the correct way to neutralize this unintended ledger entry without introducing inconsistencies in our system or financial reporting

Categories:

Dynamics 365 Finance

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