When creating a new GL journal, the system attempts to use a voucher number that has been already used.
Note : The number sequence is already set to continuous
Please note that this voucher number has already been used in another journal and its been posted. But there's certainly a glitch in the system and its picking up that voucher number again . Lets call this voucher number ABC - 011 & ABC - 012.
But by default based on the number sequencing it should be ABC-032 onwards.
We have a solution to fix this issue however don't know if its the right approach and if it has any negative effect on the previously posted GL journals.
When we navigate to the below page of the required journal name, This displays the list of pre-allocated voucher numbers. The numbers from 32 onwards are expected. But we could still see ABC - 011 & ABC - 012 in this list.
The ABC-012 line is deleted from this list part of testing using ALT +F9. When creating a new journal ABC-012 is not there on the list due to this action and i could still see it on its previously poste GL. So far this line deletion didn't have any effect.
if this dont have any effect we are planning to do the same for ABC-011.
1. Is this the right approach to take?
2. Does it have any negative effects ?
3. Also;
why it happened, is there something we can do to prevent this in future?
4.Did anyone have had this similar situation or any thoughts or comments?
Please kindly use the answer section instead of the response so that i can respond to your replies.
