Go Live Support for Dynamics CRM On Premise

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Posted on by Gadolive

Dear Community,

A valued customer is planning a Go Live event for Dynamics CRM On Premise. Is there any kind of service Microsoft offers under the software assurance agreement where customer can log a ticket and let support know that they plan to go live and may need extra support during this critical time?

Thanks, Gabriel

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Alejandro Serdan on at

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Hi!

This service is available under Microsoft Consulting Services.

Microsoft Support team works reactive incidents. In case you have an incident during go-live that can't be resolved, then you should submit a critical incident for support to work with you on it as soon as possible.

Regards.

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Gadolive on at

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Thank you Alex

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