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Finance | Project Operations, Human Resources, ...
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Running a Report

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ReportReport
Posted on by 30

Getting the following message while trying to run a report:

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

It happened like 3 or 4 times to a user.

Anyone else experience this issue before? Is it a GP issue? A Windows issue?

Thanks,

Victor

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I have the same question (0)
  • yayayayaay Profile Picture
    145 on at

    HI Victor,

    Which report was the user running?  Are you running GP via Citrix or RDS?

  • vloveira23 Profile Picture
    30 on at

    It appears to be an SSRS report. It's running via RDS I believe.

  • yayayayaay Profile Picture
    145 on at

    Okay, I am assuming they are running it through a web browser?  Have them try a different browser.  Also, there should be some logs on the server that should give some insight.

  • vloveira23 Profile Picture
    30 on at

    Thank you...I will have them try that.

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