Cancelling the invoice failed because of the following error

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Posted on by SeanLo

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We have a posted Sales Invoice that we would like to cancel but when we try do so we get the following error message:

/Cancelling the invoice failed because of the following error:

There is no Sales Line within the filter

Filters: Document Type : Credit Memo, Document No,:cn00450, Negative Line: Yes, Negative PM Group Line Number 610000, Hidden Line Group Qty Zero PGS: No/

I am struggling to find what the issue is here, has anyone come across it before?

Kind regards,

Sean

Categories:

Sales

Financial Management

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Verified answer

Mohana Yadav 58,859 Super User 2024 Season 2 on at

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Cancelling the invoice failed because of the following error

Looks like you are using "Progressus" ISV and it needs to report to the ISV provider.