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Finance | Project Operations, Human Resources, ...
Suggested Answer

Problem with Vendor interface into D365

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Posted on by 30

We have a problem with our interface of import Vendor information into D365. We need to be able to adjust addresses and bank accounts when the interface gives a new address or a new bank account. But since we have release 10.0.10 we get a lot of errors when we try to import vendors into D365 (using Logic Apps). First the error was this: 

An error has occurred.  update not allowed for field 'FormattedPrimaryAddress'.

Our consultant contacted Microsoft about this issue and we have had a workaround: Please see the steps for the Workaround:
1. Organization administration > Global address book > Addresses > Address setup
2. Went to address format 0008, on the Country/Region line, unchecked the "Expand" field > Save
3. Click on "Update addresses".

We did this for 0008 on our ACC environment but not only for format 0008 (= format for addresses of the USA) but also for 0001, 0002, etcetera (0001= NLD, 0002= for example the format for DEU and ESP). As I did this for these formats, we get another error when importing all ready existing vendors in D365:

An error has occurred.  Write failed for table row of type 'VendVendorV2Entity'. Infolog: Warning: update not allowed for field 'LogisticsPostalAddressBaseEntity.Address'.

New vendors do not give any problem on the addresses, it is only for all ready existing vendors when the address needs to be adjusted.

It is not clear to us how this is working and we need some explanation to make it work. Anybody?

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Inge,

    Are you migrating your vendor data or do you integrated the vendor date from a different system with the help of logic apps?

    What connectors/entities does the logic app make use of?

    Can you share some details?

    Best regards,

    Ludwig

  • Inge Klumpenhouwer Profile Picture
    30 on at

    We integrate the vendor data from a different system with the help of Logic apps.

    We use entity VendorsV2 and VendorBankAccounts

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Inge,

    I see.

    Can you test whether importing a new vendor account with the standard excel addin and the use of the VendorsV2 entity works?

    If it works then there must be something wrong with your logicapp configuration.

    Best regards,

    Ludwig

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